Privacy Policy
Sunworld Public School
Affiliated to CBSE, New Delhi (Affiliation No. 331007)
Lakahsari, Bihar, India
1. Introduction
Sunworld Public School (“the School”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of students, parents, guardians, and users (“you”, “your”) who access our website and use our online payment gateway services.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal and financial information when you make online payments or interact with our digital services.
2. Information We Collect
When you use the School’s website or payment gateway, we may collect the following information:
2.1 Personal Information
- Student name
- Parent/Guardian name
- Contact details (mobile number, email address)
- Student admission or registration number
- Class/section details
2.2 Payment Information
- Transaction ID
- Payment amount
- Date and time of transaction
- Payment status
Note: The School does not store or process sensitive financial information such as debit/credit card numbers, CVV, PINs, or net banking credentials.
3. Use of Information
The collected information is used strictly for the following purposes:
- Processing school fee payments and generating receipts
- Verifying and reconciling transactions
- Communicating payment confirmations, receipts, or failure notifications
- Maintaining academic and financial records
- Complying with CBSE, statutory, and legal requirements
4. Payment Data Handling
- All online payments are processed through secure, RBI-compliant third-party payment gateways.
- Payment gateways use industry-standard encryption and security protocols.
- The School only receives transaction references and payment confirmation status.
5. Third-Party Integrations
We may engage trusted third-party service providers such as:
- Payment gateway providers
- Banking partners
- IT and hosting service providers
These third parties are authorized to use information only for the purpose of providing their services and are contractually obligated to maintain confidentiality and data security.
6. Data Security
Sunworld Public School takes reasonable and appropriate measures to protect personal data, including:
- Secure servers and access controls
- Limited access to authorized personnel only
- Regular monitoring for unauthorized access or misuse
Despite best efforts, no electronic transmission or storage method is completely secure. Therefore, absolute security cannot be guaranteed.
7. Data Retention
Personal and transaction data will be retained only for:
- The duration necessary to fulfill academic, accounting, and legal obligations
- Compliance with CBSE, government, and audit requirements
Data no longer required will be securely deleted or anonymized.
8. Cookies and Website Usage
The School website may use basic cookies to:
- Improve website functionality
- Enhance user experience
Cookies do not collect sensitive personal or financial information. Users may disable cookies through their browser settings.
9. Children’s Privacy
The School collects student information strictly for educational and administrative purposes. All data is provided by parents or guardians or collected under institutional consent, in compliance with applicable laws.
10. User Rights
Parents/guardians may:
- Request access to their personal information
- Request correction of inaccurate details
- Seek clarification regarding data usage
Requests may be submitted to the School administration through official contact channels.
11. Legal Compliance
This Privacy Policy is governed by:
- Information Technology Act, 2000 (India)
- Applicable CBSE and state education regulations
- RBI guidelines for online payment security
GDPR provisions apply only where legally required.
12. Policy Updates
Sunworld Public School reserves the right to update or revise this Privacy Policy at any time. Any changes will be posted on the official website and become effective immediately.
13. Contact Information
For privacy-related concerns or queries, please contact:
Sunworld Public School
Lakahsari, Bihar, India
(Official contact details as published on the School website)